Are you seeing reduced customers visit your store? Facing problems with keeping up and running your business? Well, in these unsure times we are all navigating through the same problems. All we can do is look for a way we can turn this problem into an opportunity.
Now the question is what can we do? One of the obvious solutions which comes to everyone’s mind is leveraging the power of technology. That is digitizing your store, and here are the reasons why you should do so.
According to a recent report from RBI, digital transactions in India is going to rise from 100 million to 5 trillion a day on an average in the coming 5 years. And is going to contribute to 30% of our total GDP.
Customer’s buying behaviours have changed and they are preferring to buy items or services online; at the comfort of a tap from their digital devices. Most, but not all transactions are done digitally. A lot of big companies like Amazon, Flipkart, Snapdeal, Swiggy, Zomato etc have started leveraging the power of technology to provide grocery, medicine, clothing, and other services at the customer's doorstep.
This change has put almost 70% of the non-digitized Indian retail industry at risk and recording losses in business. One of the driving forces of our GDP - the Indian retail industry, especially in tier-2 & 3 cities, is at a huge risk.
With an online store you can allow your loyal customers to buy your product or services from the comforts of their home. This keeps them updated of the changes and additions to your store and reduces the risk of losing customers. You can also give some lucrative offers and discounts to motivate them to order more frequently and stay in touch. That's not all, it also gives you a competitive edge over your competitors. You can attract more customers by increasing your serviceable area and sharing your store details over Whatsapp, Facebook, Messages etc.
From giving discounts to customers on specific items to automating major tasks such as catalog management. You don’t need to rely on any person. Now, with apps like Bech, you can achieve all of this in just a few clicks. You can give discounts on near expiry products, create loyalty programs, buy out of stock products, and last but not the least keep track of your sales and store expenses. Just imagine how much profits you could make with reduced resources.
This is a no brainer. Are you still using paper & pens for giving receipts to your customers? Well, these printed copies are going to be read only once and then lost. Why waste our beautiful trees on them? So while billing, you can quickly send a digital receipt or eReceipt to your customer's email id or mobile number. They can refer to it at the same time and use it later for any grievances that they might have with a product or service, as well. You must agree, this is very practical and keeps customers happy.
Have you wondered why people don’t have enough cash for most of the transactions? Maybe it is because the ATM nearby is out of service or cash. Maybe that’s intentional by the government to promote digital transactions - to curb black money. A lot of payment apps like Paytm, PhonePe, BharatPe etc have emerged as a result of that. The technology that all these apps use, to make transactions so quick and easy is UPI (Unified Payment Interface). The transactions done using UPI happen in near real time. Also, by using this tech you are not just limited to accepting payments, but you can also accept credit from your customers.
If your store is fully digitized, which means that whatever you buy, sell, and spend on your store is recorded digitally, you never have to worry about filing taxes and losing money just because a receipt was lost. With every transaction being recorded digitally, you can never go wrong. Instead, you can save a lot of time and restore your peace of mind.
All of these problems are addressed in our all in one app Bech — it’s free, secure, reliable. It enables you to leverage the power of technology and helps you to increase your sales, and saves a lot of your time.
